Terms & Returns

Last updated:

Ordering

Orders are accepted when payment is successfully processed. You'll receive an order confirmation by email.

Pricing & Payment

All prices are in GBP and include VAT where applicable. We accept major cards via Stripe.

Returns

• Change of mind: return within 30 days of delivery in original condition for a refund.
• Exclusions: personalised or custom-made items unless faulty.
• How to return: contact us with your order number to receive return instructions.
• Refunds: processed to the original payment method within 5-10 working days after inspection.

Faulty/Damaged Items

If something arrives damaged or faulty, contact us within 14 days with photos and your order number; we'll arrange a replacement or refund.

Your Data

See our Privacy Policy for how we handle your information.

Contact

Questions? Get in touch and we'll help.